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Delete your account

Permanently delete your GenPage account, together with the workspaces you own, from the Delete account section of the Profile page in Settings.

· For owners, admins and members

On this page

Deleting your account removes you from GenPage for good, together with every workspace you own and everything in them. You do it from the Delete account section at the bottom of Account → Profile in Settings, and you confirm with your password.

Before you start

  • If you only want to stop being part of a workspace that someone else owns, do not delete your account. Open Workspace → Profile and use Leave Workspace in its Danger zone instead.
  • Download or copy anything you still need before you start.

Delete the account

  1. Click the gear icon at the bottom of the sidebar to open Settings, choose Account → Profile and scroll to the Delete account section.

    The Profile page scrolled to the Delete account section, with its warning and the two password fields

  2. Type your password in Password and again in Confirm password; the two must match. Then click Delete My Account.

    The Delete account section with both password fields filled and the Delete My Account button highlighted

  3. A Confirmation Message dialog asks whether you are sure. Click Confirm to delete the account, or Cancel to keep it.

    The Confirmation Message dialog with Cancel and Confirm buttons

What happens next

GenPage deletes the account, signs you out and takes you to the sign-in page.

If the password was wrong, GenPage shows an error and nothing is deleted. Check the password and try again.

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