My page won't publish
The checks that stop the Publish button in the editor, in the order they are most likely, with the exact message each one shows and the fix.
On this page
You click Publish in the editor and the page does not go live. When it works, GenPage shows Page design published successfully. with a View button and the toolbar button reads Published. Anything else means one of the checks below stopped it. They are listed from most to least likely, with the exact message each shows.
1. Your email address is not verified
GenPage refuses with Verify your email address to publish. Check your inbox for the verification link. and offers a Resend Email button. Open the link in the email, then click Publish again. Google sign-ups are verified from the start. See I didn't get the verification email.
2. The page is in a live experiment
While an Autopilot experiment is running or paused on this page, the toolbar button reads In Experiment and is disabled. Its tooltip says that the experiment is splitting this page's traffic and that publishing would change the champion mid-test. End the experiment first, then publish; pausing it is not enough.
3. Your latest edits are not live
Saving is not publishing. After you edit a published page the button changes from Published to Publish changes, and visitors keep seeing the previous version until you click it. If the button says Published, what is live is what you see in the editor.
4. Something went wrong while publishing
Something went wrong while publishing is the message for any other failure. Try again; if it keeps happening, contact support and mention the page.
What does not block publishing
- Being on the Free plan. Free workspaces publish like any other. Their pages go live on the default GenPage address (genpa.ge/…) and carry the Made with GenPage badge. Clicking Publish never asks you to choose a plan. See Plans explained.
- Credits. Publishing a page design from the editor does not spend credits and is not stopped by an empty balance. Credits are spent when GenPage creates personalized pages for leads, and the You're out of credits dialog says so: published pages stay live.
- A custom domain that is still Pending. The page publishes on its default address regardless. The domain starts serving it only once its status is Connected; see My domain isn't working.
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